The shipment of your package
The packages are generally sent within 2 days of receipt of payment and are shipped via express courier chosen during the purchase phase among the available for its area.
Shipping costs include packing charges. Operating costs are fixed, while transport costs vary depending on the total weight of the shipment. We advise you to group your items in one order. We can not group two separate orders separately, so shipping costs will be charged for each one. Your package will be sent at your risk, no insured shipments are made, but special attention is paid to fragile items.
If for its area there were Customs fees or other import taxes, these will be settled between the customer and the operating entity and nothing will be due by SCM Components Srls.
The boxes are adequately large and your articles are well protected.
At the time of delivery of the goods the customer is required to check:
- that the number of packages delivered corresponds to what is indicated in the transport document;
- that the packaging is intact and not altered;
In case anomalies are found, the customer must contest the shipment with the words "I ACCEPT WITH RESERVE" (indicate the reason) on the delivery document received from the courier.
The customer within 72 hours of success must report to SCM Components Srls the issues related to shipping.
In the event of deposits due to the customer's unavailability or communication of an incorrect address, which leads to the return of the package to SCM Components Srls, the customer is required to pay a new shipment.
The order will be sent in 24/48 hours from receipt of payment and entrusted to our shippers who deliver the goods in 24/48 hours (in Italy).
In the event that a product is not available, we will promptly inform the customer of the date of the presumed shipment.